| InfoWelcome to the world of personalized laser engraving Thanh 39 Personalized Gifts, Trophies and Awards 3027 Senter Road San Jose, CA 95111 408-629-0353 Toll Free: 1-866-629-0353 Our goal is 100% customer satisfaction PRIVACY POLICY Information provided to us will remain private. We will not sell or share any of our clients confidential information. Please review Yahoo! Shopping policies for further details on security. BILLING/PAYMENTS No Sales tax will be applied except for California based orders. We accept VISA, MasterCard, DISCOVER, DINERS CLUB, AMERICAN EXPRESS and Paypal. Sorry no C.O.D.'s. We will be happy to make arrangements for Money Order sales upon request. SHIPPING / DELIVERY Allow 1-2 business days on orders with engraving. IF YOU ARE NOT HAPPY WITH YOUR ENGRAVED ITEMS, PLEASE CONTACT US FOR EXCHANGE. FOR NO ENGRAVED ITEMS, YOU COULD RETURN WITHIN 30 DAYS. PLEASE CONTACT US FOR RETURN AUTHORIZATION. 100% CUSTOMER SATISFACTION IS OUR GOAL. EXCHANGES / REFUND Exchanges and refund will be made within 30 days of original delivery only. Items will only be accepted back in original packaging. If an exchange is desired, customer will be liable for return shipping as well as incur new shipping and handling charges on the replacement order. If an return is desired, customer will liable for shipping charge and return shipping. Please call us for return authorization. Please contact us if you have any questions. |
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